Terms and Conditions
The terms that apply to the Wilshire Shipping website and our customer-service SMS program.
Effective Date: October 16, 2026
Introduction
These terms describe the use of Wilshire Shipping’s website and customer-service SMS program. Individual shipping, mailbox, or other services may be subject to separate service agreements and applicable carrier terms.
SMS Terms
Program Name
Wilshire Shipping Customer Service Notifications.
Program Description
Customers who opt in may receive text messages concerning package arrivals, pickup notifications, shipment updates, mailbox service updates, and customer-service requests. This program is for service-related communications, not promotional or marketing messages.
Consent
You must opt in before receiving recurring service notifications through this program. Providing a phone number alone does not enroll you. Consent to receive text messages is not a condition of purchasing services.
Message Frequency and Charges
Message frequency varies based on customer activity and service needs. Message and data rates may apply. Contact your wireless provider for information about your messaging plan.
Opting Out
Reply STOP to any message to opt out. You may receive a confirmation of your opt-out request. No further messages will be sent through this program unless you opt in again.
Help and Support
Reply HELP for assistance, or contact Wilshire Shipping at:
Email: wilshireshipping@gmail.com · Phone: (213) 383-8100
Message Delivery
Message delivery may be affected by your wireless carrier’s coverage and other factors. Carriers are not liable for any delayed or undelivered messages.
Privacy
Your information is handled as described in our Privacy Policy.
Changes to These Terms
Updates to these terms will be posted on this page with a revised effective date.